
Automate Case Management in Service Cloud | Lightning Experience | Trailhead Salesforce 2025 ⚡
#CaseManagement #LightningExperience
📢 Want to enhance customer support with automation in Salesforce Service Cloud? Efficient case management is essential for delivering faster resolutions and improved customer experiences. In this video, you'll learn how to automate case management in Salesforce Service Cloud for Lightning Experience (2025).
📌 What You’ll Learn:
✅ What is Case Management in Service Cloud?
✅ How to Automate Case Creation, Assignment & Escalation
✅ Using Flows & Process Builder for Case Automation
✅ Omni-Channel Routing & AI-Powered Case Handling
✅ Enhancements in Salesforce Service Cloud 2025
🔹 Ideal for Salesforce Admins, Support Managers, and Service Cloud Users looking to streamline case management and improve customer satisfaction.
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#SalesforceServiceCloud #SalesforceAutomation #Trailhead2025 #SalesforceAdmin #CustomerSupport #ManojTechSolution #CRM #ServiceCloud
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