We’ve all read (and perhaps written) a boring document: the robot-like language, the walls of text. And we’re all familiar with the result: a disengaged reader who’s likely missed the message.

Enter John Espirian, freelance technical writer and Director at the Society for Editors and Proofreaders ( www.sfep.org.uk/ ).

John believes the difference between a boring and a not-boring document comes down to one essential element: a human connection.

In this episode, John shares how you can create that human connection in your documentation, including:
how to better understand your end-users.
why your documentation tone must match the brand.
what simplicity means (and doesn’t mean).

Show Notes:
Pen Portraits ( espirian.co.uk/pen-portraits/ )
John Espirian (Twitter ( twitter.com/espirian )) (LinkedIn ( www.linkedin.com/in/johnespirian?authType=NAME_SEA… )) (Facebook ( www.facebook.com/espirian.co.uk ))
John’s site ( espirian.co.uk/ )

The Not-Boring Tech Writer
Episode 9, Season 1
October 7, 2016

★ Episode details: share.transistor.fm/s/9685a1a6

★ Additional episodes: thenotboringtechwriter.com/